Privacy Policy
Introduction
Zynex Energy Limited (“Zynex”, “we”, “us”, “our”) is committed to protecting the privacy and security of the personal information we collect from our clients and website visitors. This Privacy Policy outlines how we manage and safeguard your personal information in compliance with the Privacy Act and other relevant laws.
Collection of Personal Information
Zynex collects personal information to provide and improve our solar power equipment and services. The types of personal information we may collect include:
- Name
- Phone number
- Email address
- Physical address
- Entity type
- Power bill information
- Reasons for choosing solar power
- Uploaded files, such as the latest 12 months’ power bills and half-hour load data
Use of Personal Information
Your personal information may be used for the following purposes:
- To provide you with our products and services
- To communicate with you about our offerings and updates
- To improve the quality of our products and services
- For billing and administrative purposes
- To comply with legal and regulatory obligations
Disclosure of Personal Information
Zynex may disclose your personal information to:
- Contractors and service providers who assist us in providing our services, such as installation and maintenance
- Legal and regulatory authorities, as required by law
- Our professional advisers, such as accountants and lawyers, for business purposes
We take reasonable steps to ensure that these parties are bound by confidentiality and privacy obligations.
Data Security
We are committed to ensuring the security of your personal information. We store your personal information in secure environments and take reasonable precautions to protect it from misuse, loss, unauthorized access, modification, or disclosure.
Cookies and Website Analytics
Our website may use ‘cookies’ to enhance user experience. Cookies help us analyze website traffic and improve our website. You can choose to accept or decline cookies through your browser settings.
Access to Your Personal Information
You have the right to access the personal information we hold about you. If you wish to access, correct, or update your personal information, please contact us at the details provided below.
Complaints and Contact Information
If you have any concerns or complaints about how we handle your personal information, or if you have any questions about this Privacy Policy, please contact us:
- Email: info@zynex.co.nz.
- Phone: 09 9481939
We will respond to your inquiry or complaint as soon as possible.
Changes to Our Privacy Policy
Zynex reserves the right to modify this Privacy Policy at any time. We will publish the updated policy on our website, and we encourage you to review it periodically.
Consent
By using our services and website, you consent to the collection, use, and disclosure of your personal information as outlined in this Privacy Policy.